Who primarily determines the course of action in an associate theft situation?

In situations involving associate theft, the APA (Asset Protection Associate) field manager typically plays a crucial role in determining the appropriate course of action. This person is trained and knowledgeable about asset protection protocols and is responsible for overseeing theft investigations and developing strategies to address such issues effectively.

The APA field manager evaluates the evidence presented, assesses the incident's severity, and collaborates with various stakeholders, including management and possibly law enforcement, to ensure a proper response. They have the expertise to navigate the complexities of both policy adherence and legal considerations related to theft, which is critical in maintaining the integrity of the investigation and the company's response.

While the store manager and other roles may be involved in supporting the process, they often rely on the APA field manager’s guidance, especially in complicated cases. The APA’s specialization in asset protection makes them the highest authority in deciding the course of action, which includes determining whether to confront the accused associate, involve law enforcement, or handle disciplinary measures internally.