Stop and Shop Asset Protection Oral Board Practice Exam

The most appropriate action to take when merchandise is found outside that doesn’t belong is to report it to the store manager. This is important because the store manager has the authority and responsibility to assess the situation properly and determine the next steps. They can decide whether the item needs to be brought into the store for safe keeping, if it should be reported to law enforcement, or if it can be returned to the vendor. By notifying the manager, you ensure that the situation is handled in accordance with store policies and protocols, which promotes a safe and secure environment.

Addressing the other options, ignoring the situation could pose a risk, as leaving unattended or misplaced merchandise could lead to theft or safety issues. Leaving it for later inspection may result in the item being lost or tampered with, and investigating it further without proper training or authority could potentially escalate the situation or lead to personal risk. Therefore, reporting the situation to the store manager is the best first step in ensuring proper handling of merchandise found outside.