Which of the following should a store detective do after a robbery?

After a robbery, the immediate priority for a store detective should be to contact the Asset Protection Field Manager (APFM) on duty. This action ensures that the incident is properly documented and that the appropriate investigative resources are allocated to the situation. The APFM can coordinate with local law enforcement and provide guidance on handling the post-robbery protocol.

While calling the police is also a critical step, it is typically part of the process that the APFM would oversee and coordinate to ensure that law enforcement is adequately informed and that all necessary evidence is preserved. Initiating surveillance might seem like a proactive measure; however, it may not be the most effective step immediately following the incident without proper coordination. Lastly, while maintaining customer service is important, it should not take precedence over ensuring the safety of employees and customers and reporting the crime to authorities and senior management.

Connecting with the APFM after a robbery helps to create a structured response to the incident and facilitates a thorough investigation, ensuring that all necessary steps are taken in accordance with company policy and legal requirements.