What should you utilize to verify an associate's purchase if they cannot produce a receipt?

Utilizing Shrink Trax or CCTV video to verify an associate's purchase when they cannot produce a receipt is the most effective approach in this scenario. These tools are specifically designed to monitor transactions and can provide visual evidence to confirm if a purchase was made. This method utilizes reliable and accurate data sources, which can help prevent financial losses due to fraudulent activities or misunderstandings about purchases.

In situations where an associate claims to have made a purchase, having access to video surveillance allows asset protection personnel to review the transaction directly, ensuring that proper procedures are followed and that accountability is maintained. This not only aids in resolving the immediate issue at hand but also upholds the integrity of the operational processes within the store.

Other options such as management approval, written reports from associates, and personal notes may lack the necessary verification and reliability. They depend heavily on subjective perspectives or incomplete information, which may not definitively confirm the validity of the associate's claim. Thus, the use of Shrink Trax or CCTV video is the most objective and secure method for validating purchases.