What should an apprehender do if the shoplifter is uncooperative?

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When encountering an uncooperative shoplifter, it is essential for an apprehender to proceed carefully and consider the safety of everyone involved. Continuing with the apprehension as needed is critical because it demonstrates the commitment to asset protection and loss prevention, which are fundamental responsibilities in this role.

By proceeding with the apprehension, an apprehender reinforces the message that theft and shoplifting will not be tolerated. However, this approach must be executed with caution. If the situation escalates or if there is a risk of physical danger, it is advisable to reassess and prioritize safety.

While some might consider contacting management for further instructions or calling the police immediately, these steps may not provide a quick resolution to the immediate issue at hand. Leaving the individual alone could result in further loss or allow the suspect to escape, diminishing the overall effectiveness of the asset protection strategy.

Therefore, the proper approach in dealing with an uncooperative shoplifter is to proceed with the apprehension while ensuring that appropriate measures for safety and compliance with company policies are upheld. This decision balances maintaining control of the situation and addressing theft effectively.

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