What might cause a cashier to show up on an exception report?

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A cashier showing up on an exception report is typically indicative of performance issues that deviate from the expected norms. Consistently performing below job expectations suggests persistent discrepancies or inefficiencies in their work, such as incorrect transactions, excessive voids, or failing to adhere to operational policies. Exception reports are used to identify individuals who may require additional training, coaching, or corrective action to meet the established performance benchmarks.

In contrast, regularly processing transactions accurately reflects that the cashier is performing well, aligning with job expectations and requirements. Working well with fellow employees is an indication of positive interpersonal skills and teamwork, which contributes to a harmonious work environment, but wouldn’t put someone on an exception report. Similarly, rarely interacting with customers may imply a lack of engagement, but it does not necessarily equate to poor performance in the tasks required of a cashier.

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