What is the role of the command center after typical business hours?

The command center's primary role after typical business hours revolves around managing incident reporting updates. This responsibility is crucial as it ensures that any incidents occurring outside of regular operational hours are documented and addressed in a timely manner. By focusing on incident reporting, the command center can monitor security situations, assess risk, and coordinate responses as necessary, all of which are essential for maintaining a safe and secure environment for both employees and customers.

Managing incidents effectively helps to protect company assets and ensure compliance with safety protocols, paving the way for systematic follow-up and resolution. This role is critical, especially when fewer employees are present, and immediate assistance or oversight might be limited. By centralizing this function in the command center, the organization can streamline communication and enhance its responsiveness to any challenges that arise after hours.