What is the primary reason for not chasing a shoplifter?

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The primary reason for not chasing a shoplifter is that it may escalate the situation. Engaging in a pursuit can lead to heightened tensions, potentially resulting in dangerous confrontations not only for the asset protection personnel but also for bystanders and the shoplifter themselves. Such confrontations can lead to physical altercations, increased fear, and potential harm, which is why many retail establishments emphasize the importance of prioritizing safety over retrieval of stolen goods.

In the context of asset protection, safety is paramount. Following a shoplifter outside the store might provoke them to act impulsively or defensively, increasing the risk of injury or conflict. Training often focuses on de-escalation and resolution through communication and surveillance rather than physical pursuit, which aligns with maintaining a safe environment for both employees and customers.

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