What action should be taken if a shoplifter attempts to flee?

When a shoplifter attempts to flee, the most appropriate action is to refrain from pursuit after they leave the sidewalk. This principle prioritizes safety, both for employees and customers, as pursuing a shoplifter can lead to dangerous confrontations or accidents. Once the offender is outside the premises, the situation becomes more unpredictable, and the risk of injury increases.

By not chasing them, employees can maintain a safe environment and reduce the potential for harm. Instead, the focus should shift toward documenting the incident accurately, gathering essential information such as descriptions of the suspect and what items were taken. This allows for proper reporting to local authorities and facilitates any required follow-up actions without escalating the situation unnecessarily.