How can you determine if a shoplifter is a repeat offender?

The best way to determine if a shoplifter is a repeat offender is through an apprehension log filled out for each incident. This log serves as a comprehensive record that details each apprehension, including the time, date, and nature of the offense. Reviewing this documentation allows asset protection personnel to identify patterns or multiple incidents involving the same individual. An organized log provides concrete evidence of repeat offenses and helps in making informed decisions regarding prosecution, banning from the store, or implementing additional security measures.

While personal appearance or the option to ask the shoplifter directly might offer some insight, these methods lack reliability and verifiable data. Additionally, reviewing store policies does not provide specific information about individual offenders, making it insufficient for determining repeat offenses. The apprehension log is crucial because it is a systematic approach to tracking incidents and identifying repeat offenders effectively.